Services

After-Sales Service

We provide a very professional service, and our company adheres to the service tenet of "making investors feel at ease, managers worry free, and users happy", ensuring that our customers can use our amusement equipment normally and confidently, and maintaining the good image and reputation of the "Yideli" brand among users. Our company guarantees that all the amusement equipment provided this time are brand new, unused, and fully comply with the technical requirements of the bidding documents and national standards. We also guarantee that all the construction and services of this project will be provided in accordance with the "turnkey project" service standard.!

Therefore, our company solemnly promises the following for all equipment after-sales service response, maintenance, etc.:

1、 Warranty period
● Wooden equipment -1 year
● Plastic equipment -1 year
● Electric facilities -1 year
● Soft bag, rope net ---1 year
● Steel frame equipment -1 year
● The above does not include human factors

2、 After sales service response time
● Our company has a dedicated after-sales service hotline number and arranges for a dedicated person to answer the hotline
● The response time is 24 hours and the maintenance cycle is 2 weeks.

3、 Requirements and standards for after-sales service
For products that require repair, customers need to provide the following information
● Detailed address
● Pictures that need maintenance (one close-up and one distant view)
● Time of purchase
● Describe the problem at hand

4、 Standard: The repaired product meets the customer's requirements.

Welcome to

leave a message

we will contact you in time !

Submission